When is the box office open and where is it located?
The box office hours during the week are Tuesday through Friday from
9:30 am to 5:00 pm. During these hours we are located at 177 E. Naghten
Street. For our performances on Thursday, Friday and Saturday evenings
and Saturday and Sunday matinees the box office window opens one hour
prior to performance (however the box office is available by phone 3
hours prior to performance.) At these times we are located at our
theatre which is located at 512 Park Street. The one exception to this
is during our spring musical (usually in April.) During that time the
performances are held in the Davis Discovery Center located at 549 Franklin Avenue.
Can I purchase a season
subscription after the season has already begun? Yes. Season subscriptions are sold through December 31st.
When do individual tickets go on
sale for your performances? For any show that opens between September and January,
individual tickets go on sale approximately one month prior to a show’s
opening date. Shows that open between February and May go on sale
January 2nd.
How do I purchase tickets to
individual performances? Can I buy them online? At this time we are unable to offer the option of purchasing
tickets online. While it is possible to purchase tickets in advance of a
performance at our administrative offices, it is best just to call to
order them over the phone at (614) 224-6672.
How much are single tickets to a
performance? Will I have a reserved seat? Thursday Performances: $9.00 to $10.00 all tickets
Friday to Sunday: Adults - $13.00 to $20.00
Children/Students/Seniors - $10.00 to $17.00
Prices depend on the seating section and whether or not the show is
considered a musical or play. Each ticket order also has a $2.00
administrative/processing fee. The fee applies regardless of payment
type and whether or not you order your tickets by phone or in person.
Yes, all seating is assigned. All sales are final. We do not offer
refunds.
Can I bring an infant to the
theatre? Our shows are recommended for ages 4 and up. While we do not
recommend that you bring an infant, if you do bring anyone ages 3 and
younger you will need to purchase a Lap Pass for $5.00. Everyone in the
theatre must have a ticket and anyone who has a seat must have a full
price ticket.
What forms of payment do you
accept? We accept MasterCard, Visa, American Express, and Discover
Card. You may pay for tickets with cash or check when you purchase them
in person. If you wish to reserve them in advance and prefer not to use
a credit card, you may hold the tickets with a credit card number and
pick them up the day of the show and complete the sale with cash or
check. If you reserve your tickets and want to pay for them the day of
the performance, the credit card will be charged if you fail to pick
them up or you cancel the reservation.
Can I exchange my tickets? Can I
get my ticket purchase refunded? Yes, Subscribers can exchange their tickets free of charge
while single ticket buyers can exchange for a $2.00 fee. Please note
that all exchanges must be received by the Box Office 24 hours prior to
your original performance time and are subject to availability. No,
tickets are non-refundable. All ticket sales are final.
I noticed there is a $2.00 fee when
ordering tickets or registering for a class, why? The price of a ticket or class often does not cover costs not
directly related to a production or class. These items would include but
would not be limited to – postage to mail tickets/parent handbooks,
ticket stock and general office supplies. Why not just raise prices?
Keep in mind that the fee is per ticket order (not per ticket) and per
registration (not per class as you may sign up for multiple classes at
one time.)
Do you sell gift certificates? How
do I purchase one? Yes, you can call our box office to order gift certificates.
You can purchase a gift certificate to any production within our season.
Plan Your Visit
Where is the Columbus Children’s Theatre? With the exception of our spring musical (typically in
April,) our performances take place in our Park Street Theatre located
at 512 Park Street; Columbus, Ohio 43215. This is located ˝ block north
of the North Market and 1-1/2 blocks south of Goodale Park. Our spring
musical takes place in the Shedd Theatre in the Davis Discovery Center
located at 549 Franklin Avenue; Columbus, Ohio 43215. This is located in
the Discovery District near the Columbus Museum of Art and the main
branch Columbus Public Library.
When should I arrive at the theatre? Even though your seats are reserved, we recommend arriving in
the area ˝ hour prior to the start time of the performance. This will
allow you time to find parking. While parking is abundant, we are in an
area of Columbus that is seeing increased activity.
Do you have your own parking lot? Where do I park? Are
there restaurants in the area? Our Park Street Theatre does not have its own lot. There is
metered parking on Park Street, Goodale Street and other streets that
surround the theatre. Meters are active everyday except Sunday so be
sure to have change. There are a number of parking lots and garages in
the area. For additional information about the area including driving
directions, parking suggestions, and restaurant options; visit the
following sites – www.shortnorth.com and www.arenadistrict.com.
Taking Classes at CCT
Do you strictly adhere to the age policy for classes? Yes, we do.
Is there a fee involved? When is payment due? Class prices usually range from $80 to $100. However, for
some of our summer week-long day camps the price is as much as $250. We
require payment at the time of registration in order to secure a spot
for your child. Each registration, which may include multiple classes,
has a $2.00 administrative/processing fee.
Do you provide any financial aid opportunities? We provide need-based financial aid scholarships. Please
contact our office for more information.
How many children are in a class? Class size ranges from 5 to 20 students. When a class reaches
the upper range, there are usually two teachers.
Can I observe my child in class? We ask that parents leave while classes are in session. Why?
Children tend to be less inhibited when their parents are not present.
When are your classes? During the summer our classes are held Monday through Friday
at a variety of times. From September through May they are primarily
held on Saturdays.
How long do the classes run? Typically our classes run for a 5-day period whether it is
Monday through Friday or 5 consecutive Saturdays. Each class period
usually lasts 1-2 hours.
Will my child be in a performance at the end of the
class? At the end of each class there is a mini-performance called a
“Share Day” where the students share what they have been working on in
the class with their family and friends. It is not a full-fledged
production, but rather a glimpse of what the class focus is.
Will taking classes help my child get cast in one of
your plays? Although taking classes does not guarantee being cast in a
main stage production, they do help prepare you for this next step.
What is your cancellation policy? If you choose to cancel a class at least two days before the
class is to begin and the registration has already been processed, your
money will be refunded in the form of a credit certificate good for
another class or for tickets for our main stage productions. If you
choose to cancel a class with less than two days notice, no refund will
be given. CCT reserves the right to cancel classes due to lack of
registration and we will notify you of that at least two days before the
class is to begin.
Bringing CCT to You:
What is the touring company? Where does it tour? Our touring company is comprised of four professional actors
who are dedicated to bringing an exceptional theatre experience to your
school or organization. Our company tours throughout the entire state of
Ohio.
For which grade/age level are the touring productions
appropriate? Most of the productions are appropriate for grades pre-K
through grade 6. Our holiday production of Mr. Scrooge is appropriate
through grade 12.
Do you only tour to schools? No, our company is often booked to perform for Country Clubs,
Civic Groups, and in Libraries.
How do you book the touring company? Our booking form is available on our website. You can
mail/fax the completed form to our administrative office or you can call
our office and ask for our Touring Road Manager
What happens after I have booked your company? You will receive a contract listing all needs for the day of
the performance. As soon as you receive the contract just sign and mail
or fax it back. Not signing the contract does not cancel the
performance. Once a booking is made, your group is added to the
performance calendar.
What do we need to provide for the performance? We need an appropriate space as specified on our website and
a power source. Otherwise, all you need to provide is an audience and we
will bring the rest including; the actors, props, costumes and sound
equipment.
What happens if the school needs to cancel a
performance? Any cancellation not due to the weather must be received in
writing at least 30 days prior to the scheduled performance. This should
be sent to the attention of our Touring Road Manager at our
Administrative Office. Any cancellation within 30 days incurs a $175
cancellation fee. If the cancellation is due to inclement weather, we
will work with you to find another date.
Can our school visit your theatre? What is the cost? It is possible to bring your school to see our touring
company perform in our theatre. There are certain restrictions and it is
best to call our Touring Road Manager to make arrangements. The total
cost is our usual fee plus an additional $100. Why? In order to provide
your school a genuine theatre experience in our own space, we incur
additional expenses including, but not limited to, hiring a stage
manager to run lights and sound.
How Can I Contribute to CCT
How do I make a donation? There is a donation form on the website that can be
downloaded. You can then fax or mail it to our administrative office.
You may also call our Development Coordinator to arrange payment by
phone.
Do you accept non-monetary (in-kind) donations? Yes, CCT is always looking for costumes, props, tools, and
building supplies that are in good condition. If you would like to
donate this type of item, please contact our Executive/Artistic
Director.
Are my gifts to CCT tax deductible? Yes, we are an authorized non-profit organization 501(c)3.
All donations, including in-kind, are tax deductible to the fullest
extent of the law.
Do you need volunteers? How can I volunteer? Yes, the majority of our volunteers usher for our shows. We
welcome adults, students and families. If interested, you can submit
your name, address and contact information via our online mailing list
form. Also, you are welcome to phone or e-mail our Development
Coordinator.
